Sana Home provides the following regarding the return of products:
● 14 days of return possibility.
You have the right to return the products you purchased within 14 calendar days from the date you receive the products. In this case, you will only be charged the direct cost of returning the products. The amount to be refunded to you corresponds to the net value of the product, i.e. excluding shipping costs and the cost of cash on delivery.
Returns are accepted provided that:
● You have contacted our online store on the same day or the next working day of the day of receipt.
● The products are in the same condition in which you received them, i.e. they have not been unsealed or their packaging has been tampered with.
● The product is accompanied by the retail receipt or invoice.
For your wish to return the products you purchased from our online store, you must notify us by phone at 2467022726 or by email at firstname.lastname@example.org with the subject “Product Return Request”> indicating the date/number of the purchase document within the above deadline. The address to which the products must be sent for return is: 4 Megalou Alexandrou Alexandrou 4, 52100 Kastoria.
You have two options which are:
● Exchange the product with any other of your choice or.
● Return your money to your bank account.
For any clarification we are at your disposal at 2467022726 or via e-mail at email@example.com